These Terms & Conditions govern your use of www.Tooltopia Store.co.ke and any purchase you make from Tooltopia Store (“we”, “us”, “our”). By using our website or placing an order, you agree to these terms.
1. About us
Business name: Tooltopia Store. Location: Nairobi, Kenya. Contact: info@tooltopiastore.co.ke, 0719 261277, www.Tooltopia Store.co.ke.
2. Products and pricing
- All prices are shown in Kenya Shillings (KSh) and include applicable taxes unless stated otherwise.
- We make every effort to display products, specifications and prices accurately, but errors can occur. If we discover an error affecting your order, we will contact you before proceeding.
- Product images are for illustration; actual items may vary slightly. Stock is subject to availability.
3. Orders
- Placing an order is an offer to buy. An order is confirmed once we accept it and, where applicable, payment is received.
- We reserve the right to refuse or cancel any order, for example due to stock, pricing errors, or suspected fraud. If we cancel a paid order, we will refund you in full.
- Orders may be placed on the website or via WhatsApp at 0719 261277.
4. Payment
We accept We accept M-Pesa, bank transfer and cash on delivery in selected areas. Please see our Payment Methods page for the current payment options. (selected areas). See our Payment Methods page. Ownership of goods passes to you once payment has been received in full.
5. Delivery
Delivery times and charges are described in our Shipping & Delivery Policy. Delivery estimates are made in good faith but are not guaranteed and may be affected by factors beyond our control.
6. Returns, refunds and warranty
Your rights and our procedures for returns, refunds and warranty are set out in our Return & Refund Policy and Warranty Policy, which form part of these terms.
7. Acceptable use
You agree not to misuse the website, attempt to gain unauthorised access, or use it for unlawful purposes.
8. Limitation of liability
To the maximum extent permitted by law, Tooltopia Store is not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited under Kenyan law. Tools must be used in line with manufacturer instructions and appropriate safety precautions.
9. Disputes and governing law
- Contact us first: if you have a complaint, contact info@tooltopiastore.co.ke or 0719 261277.
- Good-faith resolution: we will try to resolve disputes amicably within 14 days.
- Governing law: these terms are governed by the laws of Kenya, and disputes are subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.
10. Changes
We may update these terms from time to time. The version published on this page applies to your order.
11. Contact
Email: info@tooltopiastore.co.ke · Phone: 0719 261277 · Website: www.Tooltopia Store.co.ke